See the Show Safely - In Person
Updated Sept. 1, 2021
Seattle Shakespeare is happy to welcome back patrons to the Center Theatre at Seattle Center. To do so, the theatre must be able to ticket and seat patrons at full capacity without social distancing. Patrons ticketed to Seattle Shakespeare events at the Center Theatre must show proof of complete authorized vaccination for access into the theater. This applies to everyone – all staff, artists, and audiences. Proof along with a government-issued photo I.D., such as a driver’s license, passport, or ID will also be required.
A complete vaccination means patrons 12 or older have received a final FDA or WHO vaccination dose (i.e., a second dose of Pfizer/Moderna or a single dose of Johnson & Johnson) 14 days before the performance date.
To facilitate entry at the performance, we encourage you to use Health Pass by CLEAR as it will be the fastest way for us to verify your vaccination status. To learn more about all the ways to show proof of vaccination, see item below.
Everyone, regardless of vaccination status, must always wear an approved face mask for entry into the theater and when moving around. Mask may be removed while eating or drinking in the lobby.
All theater ventilation systems, which are operated by Seattle Center, have been reviewed and continue to be regularly cleaned and maintained.
Those that do not abide by any health and safety protocols will be denied entry or removed from the facility. All policies are subject to change at Seattle Shakespeare sole discretion and without notice.
Thank you for following these procedures and for doing your part to help everyone See the Show Safely.
BEFORE YOU PURCHASE TICKETS
- Seating for all performances at the Center Theatre will be full capacity. Meaning that seats have no physical distancing and people will be sitting directly next to other people.
- Since a vaccine has not been approved and administered for children 11 years or younger, they will not be permitted in the theatre.
- People ticketed must show proof of full vaccination before entering the theater. People (age 12 and older) must have received their final vaccination dose at least 14 days (about 2 weeks) before the performance date (i.e., a second dose of Pfizer/Moderna or a single dose of Johnson & Johnson).
As part of the entry requirements to the Center Theatre, performance attendees must provide proof of a completed FDA or WHO vaccination to access seating. A complete vaccination means having received a final FDA or WHO vaccination dose at least 14 days before the performance date. Use Health Pass by CLEAR to expedite your entry into the venue. Health Pass is a free feature in the CLEAR mobile app that allows you to link your proof of COVID vaccination for seamless entry into the theater. All you’ll need is a government-issued ID and your vaccination card.
Download Health Pass by CLEAR and enroll here: https://clear.app.link/SITP
We will also accept the following for proof of vaccination for seating at the Center Theatre:
- CDC vaccination cards with a corresponding government-issued ID
- Photos of your CDC vaccination card with a corresponding government-issued ID
- Photocopies of your CDC vaccination card with a corresponding government-issued ID
- EU Digital Covid Certificates with a corresponding government-issued ID
- CDC vaccination cards for Astra Zeneca vaccination study with a corresponding government-issued ID
We will not accept proof of a negative COVID-19 test to access seating.
Per agreements with our theatrical unions and with the advice from health and safety experts, everyone, regardless of vaccination status, must wear a face covering when speaking with Seattle Shakespeare staff or volunteers, in all guest areas around the Center Theatre including Will Call, the lobby, hallways, bathrooms, the theater, and moving around. Patrons have the option of removing their mask when they are eating or drinking.
- Cloth, surgical/3-ply, KN95, and N95 masks are permitted.
- Cloth face coverings should be made of tightly woven fabric and ideally composed of two or three layers of material. They may not be made of lace or similarly open or web-like material. Cloth masks must fit snugly around the nose and chin to prevent air leakage; a nose wire may help achieve a close seal.
- Face shields can be used in addition to face coverings but are not an acceptable alternative to face coverings, as described above.
- Gaiters, bandanas, and face coverings with an exhalation valve are not permitted.
- Masks may be removed while eating or drinking.
- Masks will be made available upon arrival if you forgot to bring one.
- The Seattle Shakespeare Ticket Office will be open for in-person sales from 12 noon to 5 PM Tuesday through Friday. On dates when there are evening performances, the Ticket Office will close at 5:00 PM, and then reopen one hour prior to the performance and close at the start of the show. For matinee performances, the Ticket Office will be open one hour prior to the performance.
- Emailed or mailed tickets (purchased 14 days prior to the performance) are the preferred method of delivery to minimize crowds and lines.
- If you have misplaced your ticket or were not able to print it out, please contact the ticket office prior to arrival to ensure a replacement ticket is available for you. Patrons with lost tickets may opt to pick up their tickets at the Box Office between 1:00 PM-7:15 PM on the day you are scheduled to attend the performance.
- Please make sure you can access your ticket or the pdf image at all times, as ushers will ask you to show your ticket when entering and re-entering the theatre.
We recognize these are uncertain times. If for any reason we must cancel a performance, we will honor our audience’s commitment to Seattle Shakespeare Company by offering a range of ticket exchange and refund options. Learn more about the 21-22 Season Refund, Exchange, and Ticket Donation policies.
PLAN YOUR VISIT
Before leaving home, we ask that you take a moment to self-assess with the following questions:
- Have I been or suspect I have been in contact with a person with COVID-19 in the last 7 days?
- Have I experienced any of the following in the last 48 hours?
- FEVER OR CHILLS
- SHORTNESS OF BREATH OR DIFFICULTY BREATHING
- MUSCLE OR BODY ACHES
- LOSS OF TASTE OR SMELL
- SORE THROAT
- CONGESTION OR RUNNY NOSE
- NAUSEA OR VOMITING
If so, please call us at 206-733-8222 or email us at email@example.com and we would be glad to assist you in rescheduling your tickets for another performance date. Learn more about the 21-22 Season Refund, Exchange, and Ticket Donation policies.
Recently renovated with new seats and a refreshed lobby area, the Center Theatre is on the first floor of the Armory building at Seattle Center. The easiest entrance to the theatre is on the east side of the building, facing the MoPOP. This entrance is wheelchair accessible. The Seattle Center campus is a very busy place with several events operating at the same time. Please plan your travel time accordingly.
There are multiple ways to get to and from Seattle Center including several bus routes, parking spots, bicycle racks throughout campus, designated Lyft pick-up and drop-off zones, and the Seattle Center Monorail.
For more information on options to get to Seattle Center, click the following link: http://www.seattlecenter.com/visitor-info/getting-here
Until further notice, the Center Theatre Lobby will not be open to the public outside of performances and events.
The theatre will open one hour prior to the start of the performance for ticket holders only. We’ll email your ticket confirmation within 24 hours of completing your purchase and again before you visit us with more information about the show and what to expect.
Upon arrival at the building, we encourage you to use the restrooms (see restroom information below) prior to entering the theatre lobby. This will help minimize traffic through the entryway.
Before entering the theatre lobby, a member of the Front of House team will check your vaccination status. Please have your ID and vaccination card (photo or physical card) out and available for viewing.
If you are using the Health Pass by CLEAR, please have the app open and available for verification.
After being permitted to enter the theatre, you will be asked to display the QR code on your ticket(s) that has either been printed out or mailed to you. The ticket must be scanned prior to entering the theatre lobby.
Please prepare for the possibility of queues as you may be held outside while the lobby opens, and you are cleared to enter.
If you have any questions, please contact the Ticket Office.
Please check back as we are still evaluating our food and beverage operations for the 2021-2022 season.
If you need use the restroom, we encourage you to do so prior to entering the theatre lobby. This will help minimize traffic through the entryway. Restrooms are located along the hallway directly opposite the entry doors to the theatre. Both restrooms are ADA accessible. There are additional restrooms located further along the hallway. The additional women’s restroom will be the closest, just up a short ramp. The additional men’s restroom will be a bit further down the hallway, past the atrium and elevator.
The restrooms are provided and maintained by Seattle Center and are responsible for their cleanliness and safety.
Please only eat or drink when you are in the lobby.
Seattle Shakespeare’s unsupervised coatroom will be unavailable. Please plan to bring minimal items into the theatre.
Digital and printed copies of the program will be available. We encourage you to download the digital version to minimize contact. Instructions on how to do so will be available at the performance. A printed version of the program will be made available upon request at the concession stand.
Programs will be accessible through our website and sent in a pre-show email prior to each performance.
Once you’re seated in the theatre, please switch your phone to airplane mode. Photos and filming are not allowed in the theatre. We advise that you turn your phone to airplane mode (rather than switching it to silent) to make sure everyone’s experience is as enjoyable as possible.
Photography and/or filming of the performance is prohibited. Photography and filming of our audience will occasionally take place during performances and in our front of house areas, to help promote Seattle Shakespeare and our activities. If you do not wish to be photographed or have your image used in any promotional material, or if you would like a photo removed from any material produced by Seattle Shakespeare, please email the Communications Dept.
Please wear whatever makes you feel comfortable. There is no dress code other than masks being required and formal dress is not expected.
Most shows will have an intermission which usually lasts 10 minutes and takes place approximately halfway through the show. You need to take your ticket with you for security reasons so you can get back into the theatre. Staff will put a call out when it is time for the show to start again, so you won’t miss anything.
In order to protect our staff, creative team and performers, we ask that you not wait in the lobby for signings or to meet members of the company at this time.
Children under 12 are not permitted in the theatre at this time due to vaccination regulations.
PROMOTING HEALTH AND SAFETY
At least once daily, the Center Theatre will be fully sanitized. This will include:
- Cleaning of all frequently touched surfaces
- Hand sanitizer stations will be available at the entrance and throughout the lobby.
- Seattle Center staff regularly clean and sanitize restrooms.
Our theatre’s HVAC system is maintained by the Seattle Center and meets the current recommended air-flow guidelines.
The HVAC system will use fresh air only (not recycled), before and during all events.
In addition to our House Staff, trained safety compliance officers will be at every performance.
All Seattle Shakespeare Company employees, volunteers, cast, and crew members are participating in a mandatory vaccine program. All staff and volunteers will be required to wear masks while interacting with the public.
These policies and procedures were made with the latest available safety information and are under constant review to safeguard our patrons, staff, and artists. We welcome all feedback and recommendations for improvements. Please email us to let our staff know your ideas and concerns.